Privacy & GDPR Policy

This Privacy Policy describes how Hirismakes ("we," "us," or "our") collects, uses, and protects your personal data in compliance with the General Data Protection Regulation (GDPR).

1. Data Controller:

HirisMakes is the data controller responsible for your personal data. You can contact us at hirismakes@gmail.com.

2. Personal Data We Collect:

We may collect the following types of personal data:

• Identity Data: Name, email address, postal address, phone number.

• Contact Data: Billing and delivery addresses, email address, phone number.

• Transaction Data: Details about purchases you make, including product details, purchase date, and payment information (processed securely by our payment processors). We do not store your full payment card details.

• Technical Data: IP address, browser type, operating system, device information, website usage data (through cookies and similar technologies – see our Cookie Policy below).

• Marketing and Communications Data: Your preferences for receiving marketing communications from us.

3. Legal Basis for Processing:

We process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our contract with you (e.g., processing your order).   

• Legal Obligation: Processing is necessary to comply with legal obligations (e.g., tax laws).

• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving our website, marketing our products), provided these interests do not override your rights and freedoms.

• Consent: We will obtain your explicit consent for specific processing activities, such as direct marketing communications where required by law. You have the right to withdraw your consent at any time.

4. How We Use Your Personal Data:

We use your personal data for the following purposes:

• Processing and fulfilling your orders.

• Communicating with you about your orders and providing customer support.

• Improving our website and services.

• Sending you marketing communications (with your consent where required).   

• Personalizing your experience on our website.

• Preventing fraud and ensuring website security.

• Complying with legal obligations.

5. Data Sharing:

We may share your personal data with the following categories of recipients:

• Service Providers: Third-party service providers who assist us with payment processing, shipping, website hosting, marketing, and other essential services. We have contracts with these providers to ensure they protect your data.

• Legal Authorities: When required by law or legal process.

6. Data Retention:

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements.   

7. Your Rights:

Under the GDPR, you have the following rights:

• Right of Access: You can request access to the personal data we hold about you.

• Right to Rectification: You can request correction of any inaccurate or incomplete data.   

• Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data under certain circumstances.

• Right to Restriction of Processing: You can request restriction of processing of your data under certain circumstances.   

• Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.   

• Right to Object: You can object to the processing of your data based on legitimate interests.   

• Right to Withdraw Consent: You can withdraw your consent at any time where we rely on consent to process your data.

• Right to Lodge a Complaint: You can lodge a complaint with a supervisory authority.

8. Security:

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, use, disclosure, alteration, or destruction.   

9. Cookie Policy:

Our website uses cookies and similar technologies. For more information, please see our separate Cookie Policy https://www.hirismakes.com/post/cookie-policy.

10. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page.   

11. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at hirismakes@gmail.com.